monitoring your accounts
In our continuing efforts to keep your accounts safe, you’ll receive a text alert about any transaction flagged as fraud on your debit or credit card. Simply reply Yes to confirm the transaction or No if it's fraudulent (remember – our messages will never ask for your PIN or account number!).
think you have card fraud?
If you think your card has been compromised, contact Charlotte Metro immediately at 704.375.0183. You can also place a block on your card through Online, Mobile, or Telephone Banking.